Exchanges and returns
You can return your product whit-in 14 days for any reason if you didn’t used your gloves.
If you would like to return our gloves, you have to send us an email first in order to advice you about the best method to do that.
EXCLUDED FROM THE REFUND/EXCHANGE ARE:
Already used goalkeeper gloves
Gloves whose protective film has been removed
Printed goalkeeper gloves
As soon as your gloves have arrived, we will refund you the goods value via Paypal. Already paid return shipping costs cannot be reimbursed.
INFORMATION ABOUT THE RETURN
A return for any reason is only possible within 14 days after receipt of the goods. Unfortunately, returned goods after this date cannot be refunded.
For exchange order, to make things easier and faster for you, we cannot send a replacement size in exchange. Please just order a new model in the shop. At the same time, you will receive the pure value of the goods according to the invoice (without possible shipping costs) for the return.
The processing of the return takes on average about 10 working days.
Returns of defective gloves, or wrong size (from our fault) will be processed free of charge, so you will not pay any fee or shipping costs.
Address for return is :
SC Green Dot SRL
Narciselor No. 1A, Dobroesti, Ilfov, CP 077085